REPORTING & TRACKING

CAC-CE is an innovator in reporting and tracking methods. Our open ended solutions allow for full intergration with our clients data management systems. Examples of this reporting are;

SCM (Service Call Manager) a solution developed internally by CAC-CE to track the progress of a service request. This tool provides automated updates to our clients on service status, condition found, and repair solutions.

On-Line Request: This solution can be integrated into our clients intranet or can function as a stand alone fulfillment tool. When a request is placed it is automatically intergrated into our SCM and the Fulfillment process begins.

Service Alerts: A simple yet powerful tool that advises our clients of non-emergency needs.

Custom Development: In addition to many of our own systems and processes CAC-CE can partner with your IT Team to develop custom solutions or variants to meet your needs.